Tideswell MaleVoice Choir (TMVC) appreciates how important your privacy is and recognises that we are being trusted with protecting it, so the purpose of this privacy notice is to give you a clear explanation about how we collect and use your personal data.
We think it’s important that you read this privacy notice in full so that you understand what data we collect about you, how we collect, use and look after that data, what privacy rights you have and how the law protects you. However, if you don’t have time to read it in full now, we’ve provided the notice in a layered format so you can click through to the specific area you’re looking for below.
IMPORTANT INFORMATION AND WHO WE ARE
This privacy notice aims to give you information on how TMVC collects and processes your personal data through your use of this website, including any data you may provide when you use our website, and contact us over the phone, by email or in personal interaction.
THE PERSONAL DATA WE COLLECT ABOUT YOU
We collect, use, and store only personal data about you to enable us to provide you with information on choir activities, including rehearsal, concerts and other activities normally associated with the choir, e.g. access to our stored music teaching tracks.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
• • Name and contact details – this includes your name, title, billing address, delivery address, email address and telephone numbers.
• • Payment information – this includes your bank account and/or payment card details for specific purposes such as If you are a member of the 100 Club or pay your choir subscriptions by instalments.
• • Marketing preferences – this includes your preferences in receiving marketing from us and your communication preferences.
• Survey responses and competition entries this includes for example surveys on choir members preferences for songs, uniform issues etc.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your attendance data to understand how the voice make up of the choir is changing and make policies on how we need to manage our recruitment policies to enable the choir perform effectively in concerts.
Unless we have told you otherwise in a specific privacy notice, we do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). The only exception to this is where you have specific disability needs which we need to be aware of in order to enable the choir to adapt to your special needs and comply with our obligations pursuant to social protection and equality laws.
How we collect your personal data.
We collect personal data from you when you join the choir and contact you at least annual to check that it is still correct and relevant.
We may use additional different methods to collect data from and about you including through:
• Direct interactions . You may give us your name and contact details and payment information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• purchase tickets from us;
• subscribe to The 100 Club
• request marketing to be sent to you;
• take part in a competition, promotion or survey; or
• give us some feedback.
HOW WE USE YOUR PERSONAL DATA.
We will use your personal data only where we need to contact you on matters relevant to your membership of the choir
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• For certain processing purposes, we may request your consent to authorise the processing. For example, if you a third party requires details to facilitate our participation in a concert, e.g. Buxton Opera House require a list of performers who will be participating in the delivery of a concert on their stage.
SHARING YOUR PERSONAL DATA
We will not sell any of your personal data to any third party.
We will only share your personal data with certain organisations who play an essential part in enabling us to provide our products and services to them, such as concert organisers , IT and system administration providers and others who help us run our business. You can rest assured however that we require all third parties to respect the security of your person, clothing supplier data and to treat it in accordance with the law and we do not allow our third-party service providers to use your personal data for their own purposes.
KEEPING YOUR PERSONAL DATA SECURE
We’re committed to keeping your personal data secure and have put in place a high level of security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
HOW LONG WE WILL KEEP YOUR PERSONAL DATA FOR
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
YOUR LEGAL RIGHTS
You have lots of legal rights relating to your personal data, including the right to object to processing of your personal data or to withdraw consent. Remember, we’ve tried to make it really easy for you to stop direct marketing messages – you can always do this via our preference centre, by clicking on an unsubscribe link in any of our emails or getting in touch via email, phone or post
You have lots of legal rights relating to your personal data. You can get more information on each of the rights we’ve summarised below by taking a look at the glossary in the bottom section of this privacy notice:
• • The right to request access to your personal data.
• • The right to request correction of your personal data.
• • The right to request erasure of your personal data.
• • The right to object to processing of your personal data or to withdraw consent.
• • The right to request restriction of processing your personal data.
• • The right to request a transfer of your personal data to another service provider.
If you wish to exercise any of the rights set out above or if you have any questions or a complaint, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.